Payment Policy

At Clovaure, we are committed to providing a secure, convenient, and reliable payment experience. This Payment Policy explains the payment methods we accept and how payments are processed when you place an order on our website.

Accepted Payment Methods

We currently accept the following payment options:

American Express
Apple Pay
Diners Club
Discover
Google Pay
Klarna
Maestro
Mastercard
Shop Pay
UnionPay
Visa

The availability of certain payment methods may vary depending on your location, device, or payment provider.

Currency

All transactions on our website are processed in:

United States Dollar (USD)

If your bank account or payment card uses a different currency, your financial institution may apply currency conversion rates or additional fees. Please contact your bank or payment provider for more information.

Secure Payment Processing

Protecting your payment information is a top priority.

All transactions are processed through secure, encrypted payment gateways that use industry-standard security technology to safeguard your personal and financial information.

For your protection:

We do not store credit card or debit card details on our servers.
Payment information is processed securely by trusted third-party payment providers.
Sensitive payment data is encrypted during transmission.
Payment Authorization

When you place an order, your payment must be successfully authorized before the order can be processed and shipped.

If a payment is:

Declined
Rejected
Flagged for security reasons
Incomplete

your order may be delayed, canceled, or remain unprocessed until payment is successfully completed.

If you experience payment issues, we recommend contacting your bank, card issuer, or payment provider directly.

Billing Information

To help prevent payment delays and fraud, please ensure that your billing information is accurate and matches the information associated with your payment method.

Incorrect or incomplete billing details may result in:

Payment authorization failure
Order processing delays
Order cancellation

Clovaure reserves the right to request additional verification for certain transactions when necessary.

Fraud Prevention

To maintain a secure shopping environment, we may review orders for potential fraud or unauthorized activity.

In some cases, we may:

Contact customers for identity verification
Request additional documentation
Cancel transactions that cannot be verified

These measures help protect both our customers and our business from fraudulent activity.

Installment Payment Services

If available, installment payment options such as Klarna are provided and managed by the respective payment provider.

Any financing, installment schedules, fees, or terms related to those services are governed by the provider's own policies and agreements.

Customers should review the provider's terms before selecting an installment payment option.

Order Confirmation

Once your payment has been successfully processed, you will receive an order confirmation email containing your purchase details.

If you do not receive a confirmation email within a reasonable time after payment, please contact our support team.

Contact Us

If you have questions regarding payments, billing, or checkout issues, please contact us:

Clovaure

Address: 52 Adams St, Irvington, New Jersey 07111, United States

Phone: +1 506 3005-009

Email: support@clovaure.store