Shipping policy

Thank you for choosing Clovaure. We are committed to delivering your order efficiently and providing a transparent shipping experience. Please review our Shipping & Delivery Policy carefully before placing an order.

This policy applies to all orders shipped within the United States.

Order Processing

All orders are processed within 1–2 business days after payment has been successfully received.

Processing Schedule
Business Days: Monday through Friday
Excludes weekends and public holidays
Orders submitted on weekends or holidays will be processed on the next business day

During periods of high order volume, processing times may be slightly extended. If a significant delay occurs, we will notify you using the contact information provided with your order.

Order Cut-Off Time

Our daily order cut-off time is:

4:00 PM Eastern Standard Time (EST) (GMT-05:00)

Orders placed before the cut-off time may be processed on the same business day.
Orders placed after the cut-off time will begin processing on the following business day.
Shipping Method

We currently offer:

Standard Shipping within the United States

Once your order has been shipped, you will receive a confirmation email containing your tracking information.

Estimated Delivery Time
Processing Time
1–2 business days
Shipping Transit Time
5–7 business days
Total Estimated Delivery Time
Approximately 6–9 business days

Delivery estimates apply to most destinations within the United States. Actual delivery times may vary due to factors outside our control, including carrier delays, severe weather conditions, holidays, or peak shipping periods.

Shipping Costs
Free Shipping

We proudly offer free standard shipping on all orders within the United States.

No minimum purchase requirement
No hidden shipping fees

The final amount displayed at checkout is the amount you pay, excluding any applicable taxes.

Shipping Address Accuracy

Customers are responsible for providing a complete and accurate shipping address during checkout.

Please review your shipping details carefully before submitting your order.

Clovaure is not responsible for delivery delays, lost packages, or additional shipping costs resulting from:

Incorrect addresses
Incomplete address information
Customer input errors

If you notice an error in your shipping information, contact us immediately.

Order Modifications & Cancellations

If you need to update or cancel an order, please contact our customer support team as soon as possible.

We will make every effort to accommodate your request; however:

Orders that have already been processed may not be modified.
Orders that have already shipped cannot be canceled.

In such cases, the order may be eligible for return under our Return & Refund Policy.

Tracking Your Order

Once your package has been dispatched, you will receive a shipping confirmation email containing tracking details.

Please allow up to 24–48 hours for tracking information to become active in the carrier's system.

If you do not receive tracking information, please contact our support team for assistance.

Delayed, Lost, or Missing Packages

While we work with reliable shipping partners, unexpected transit delays can occasionally occur.

If your package appears delayed, lost, or has not arrived within the expected timeframe, please contact us at:

Email: support@clovaure.store

Our team will investigate the issue with the shipping carrier and assist in finding a suitable resolution.

Contact Information

If you have any questions regarding shipping, delivery, or order status, please contact us:

Clovaure

Address: 52 Adams St, Irvington, New Jersey 07111, United States

Phone: +1 506 3005-009

Email: support@clovaure.store